Microsoft Copilot
Microsoft's AI assistant inside Outlook, Word, Excel, Teams and Windows.
- User rating
- 4.5 of 5 on Capterra (Microsoft 365 Copilot) from 28 reviews
- Free plan
- Yes, for basic chat.
- Our confidence
- Medium. Fewer reviews; themes are consistent.
Best for
People and businesses that work in Microsoft 365 every day.
What it costs
Free chat. Included in Microsoft 365 consumer plans from about $10 a month; business licences cost more.
What users agree on
- Works right inside Outlook, Teams, Word and Windows
- Good for drafting, rewriting and meeting notes with action items
- Understands plain-language requests
- Saves time summarising business information
What users complain about
- Answers are sometimes inaccurate or off-target
- Can slow down or fail with rapid requests
- Context doesn't always carry between apps
- Business licences are expensive for small organisations
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Sources
Facts last checked October 2026. Prices and features change often, so confirm on Microsoft Copilot's website before buying. If we earn a commission from this link, it never affects how we rank Microsoft Copilot.