respond.io
A team inbox for WhatsApp, Instagram, Messenger, TikTok, Telegram, email and calls, with AI agents.
- User rating
- 4.6 of 5 on Capterra from 60 reviews
- Free plan
- No free plan; free trial available.
- Our confidence
- Medium. Fewer reviews; consistent praise for the inbox and consistent complaints about cost.
Best for
Growing teams handling lots of WhatsApp and social conversations together.
What it costs
Starter $99 a month, Growth $199, Advanced $349. Free trial, no free plan. Reviewers say AI agents need a higher plan.
Channels
Strong users rate this channel well Limited works, but weaker or only on higher plans
WebsiteWhatsAppInstagram & FacebookEmail
What users agree on
- Easy to learn, with an intuitive interface
- One inbox for every messaging channel, with notes and team follow-up
- Responsive support, good training and documentation
- AI agents that reviewers find better than many competitors
- Helpful reports and mobile app
What users complain about
- Costly for small teams; better suited to larger organisations
- AI features locked to higher-priced plans
- Some billing frustrations
- Setup delays and integration issues, especially with calling
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Sources
Facts last checked October 2026. Prices and features change often, so confirm on respond.io's website before buying. If we earn a commission from this link, it never affects how we rank respond.io.