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HubSpot
An all-in-one customer platform: a free CRM for contacts and deals, plus paid tools for sales, marketing and customer service.
Best for
Businesses that want their contacts, sales follow-ups and marketing emails in one connected system, and can grow into paid tools.
What users like
- Easy to use and quick to set up
- CRM, marketing and customer service in one place
- Strong workflows and custom properties
- Responsive support and free HubSpot Academy lessons
What users complain about
- Cost rises as you add features, tools and seats
- Powerful, but can be hard to navigate for smaller teams
- Setup and onboarding can need more help than expected
- Some users report duplicate records and email integration issues
Pricing
Free CRM with contacts, deals and basic email (HubSpot branding). Starter is $15 per seat a month billed yearly ($20 monthly). Marketing Hub Professional starts around $890 a month with a $3,000 first-year onboarding fee. Prices rise with contacts and seats.
Similar tools
Sources
This page summarises what users report in public reviews. It isn't our personal opinion. Prices and features change often, so confirm on HubSpot's website before buying. If we earn a commission from a link, it never affects how we rank HubSpot.
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