Pipedrive
A visual sales pipeline CRM with an AI Sales Assistant that suggests next steps and AI-generated reports.
Best for
Small sales teams that want a clear, drag-and-drop view of every deal.
What users like
- Clear visual pipeline with drag-and-drop deals
- Prompts for next steps and follow-up tasks save time
- Works well with Gmail and Outlook
- Responsive support
What users complain about
- Reporting is limited for complex needs
- Detailed automations take time to learn
- Email campaign tools are limited
- Some users find the AI features less useful than advertised
Pricing
No free plan; 14-day trial. Lite $14 a user a month billed yearly ($24 monthly), Growth $39 ($49), Premium $59 ($79).
Similar tools
Sources
- Capterra South Africa: Pipedrive reviews
- Dupple: Pipedrive pricing (Oct 2026)
- Software Advice: Pipedrive features
This page summarises what users report in public reviews. It isn't our personal opinion. Prices and features change often, so confirm on Pipedrive's website before buying. If we earn a commission from a link, it never affects how we rank Pipedrive.
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